Auto Line Select

Users can dial a call without requiring selecting a line appearance key first.

Call Coverage

Users can specify where unanswered calls should be directed. Options include voice mail, auto attendant, or another phone number.

Call Display

Users can see who is calling by looking at the phone display. If the caller is calling into a call group then the user can also see the call group that the caller is trying to reach.

Call Forward

Users can configure their phone to immediately forward to other extensions, external numbers, voice mail, or the auto attendant.

Call Group

Join/Leave Users can log in and log out of a call group.

Call Hold

Users can temporarily suspend a call and place the call on hold.

Callers List Made/Missed/Answered

Users can scroll through a list of their most recently received calls and return the call by pressing one key. Users can access the caller's list from a programmable key rather than use a soft key.

Click to Call *

Users can select a name from the company directory through the web management interface and call the desired number by a simple click of the mouse.

Company Directory—via

phone and Web *

Users can use the company directory on the web server for making calls.

Dynamic site support

Nomadic users or tele-workers can create a site through an IP connection to their service provider by using their web browser.

Direct Inward/Outward

Dialing

Users can receive and make calls from and to the PSTN.

Hot Desking (Login/Logout) *

When a user logs in to the phone, their custom phone settings are applied to that phone.

Intercom with Hands-free

Answerback

Users can place a one-way voice path call to a target phone through a generic key or a pre-programmed key that can be configured with a user or location extension.

Monitor Call

Allows a secondary member of a monitor group to monitor calls to the primary group member's phone and answer them if required.

Mobile Twinning *

Twinning allows users to have all calls to their extension ring simultaneously on an external phone such as their cell phone. Once a call has been answered on the external phone, the users have the ability to continue the call using their desktop handset without having to transfer the call to the handset.

One Touch Speed Dial

Users can store and dial frequently used numbers using the memory keys on their phone. They can also use the company directory.

Online Help

Online Help provides information on managing user features.

Programmable Keys

Users can program the memory keys on the IP phone.

Programmable Key

Modules

Users can extend the programmable keys of their phone to 12 and 48 key through a module.

Redial

Users can scroll through a list of their most recently dialed calls and place the call by pressing one key.

Three-way Calling

Call Allows up to three people to share a conversation over the phone (conference)

Transfer - Blind

Users can transfer a call to another phone without supervision.

Transfer - Supervised

Users can speak to the person to whom they are transferring the call, before releasing the call.

Voice Mail and Message *

Waiting Indication (MWI)

Users can have a voice mailbox for receiving messages if they are unavailable to take the call. A Message Waiting Indicator (MWI) lamp is on when the user has messages waiting.

Users now have the option of leaving a personalized extended absence greeting in

Account Codes *

The system can be programmed with account codes, which allows users to associate a code with an incoming or outgoing call for call tracking.

Attendant Attendants

Allows the caller to route their call to any extension using a pre-recorded voice message menu and a dial-by-name directory. The caller can also transfer directly to voice mail.

Auto Attendant Name

Announcement

Tenant administrators (or the telephone users) can record the name announcement for use with the auto attendant name directory.  The status (recorded or not recorded) of the name announcement is displayed on the web interface.

Broadcast Groups

Incoming calls to a broadcast group are routed to all group members at the same time, causing all appearances to ring simultaneously. The phones stop ringing once the call has been answered by any member for the broadcast group or forwarded to call coverage.

Calling ID selection

Users can set the calling line identifier that appears on the terminating end of the call.

Call Permissions

Users’ calls can be restricted through the use of call permissions; e.g. restrict users from making long distance and premium service calls.

Restrictions can be programmed on a time-of-day basis.

Call Records *

Station Message Detail Records (SMDRs) are created at the termination of each call and can be mailed to the tenant for their records. (These are not service provider billing records).

Company Speed Dials

A company-wide list of commonly dialed numbers.

Direct Inward Dialing *

Incoming calls can be directed to a specific station, call group, or auto attendant.

Dynamic site support

Service providers can enable nomadic users and tele-workers to create phone sites with an IP connection using their web browser.

Extension Dialing

Users can dial between phones as well as externally.

Hot Desking

(Login/Logout)

When a user logs in to the phone, their custom phone settings are applied to that phone.

Hunt Groups (circular)

Incoming calls to a circular hunt group are routed to each group member in turn, starting with the next member in a pre-determined/pre-assigned list of individuals assigned to that hunt group. Each phone rings in turn for a prescribed number of rings. If the call is not answered, it is passed to the next available member’s line.

Hunt Groups (linear)

Incoming calls to a linear hunt group are routed to each group member in turn, and always start with the first member listed. Each phone rings in turn for a prescribed number of rings. If the call is not answered, it is passed to the next available member’s line.

Monitor Groups

Allows the same line to appear on multiple phones. Incoming calls to a

Monitor group’s primary group member can be monitored and picked up by secondary group members if they have the appropriate memory key configuration on their phones. The memory key can be programmed to ring the phone or be silent (visual indication only).

Incoming call routing by

time of day

Users can route incoming calls to different destinations phones according to time of day. An incoming call can be set, for example, to an employee, to a location, to an auto attendant, and to a call group by business hours. You can also easily define an emergency destination to override any call routing.

Monitor Call Silent

Users can choose to stop their phone from ringing when a call is on a monitored line. A visual indication is used to alert the user to call activity.

Monitor Phone

Allows a secondary member of a monitor group to monitor when the primary member is using the phone.

Multiple Line Appearance

Users can have up to 24 line appearances on their telephone.

Music/ Announcement on *

Hold

A recording or music can be played to callers who are on hold.

Online Help

Provides information on administering the system.

Call Park/Retrieve

Users can place a call on hold and retrieve it at a different location.

Page

Users can page all phones at the site that are in an idle state using a programmed memory key. A page is a one-way broadcast to the other phones at the site through the phones' speaker.

Phone Profiles

Phone profiles can be created depending on the type of job function the user has.

Rollover Groups

Incoming calls to a rollover group are presented to the first idle extension in the group. If the call is not answered it is directed to call coverage.

Call coverage for rollover groups is the same as call coverage for hunt groups.